Privacy Policy for Pocoyo.com
Effective Date: 01/06/2024
Last Updated: 01/06/2024
Welcome to pocoyo.com, a website operated by Animaj Investment SPV SAS, located at 30 Boulevard de Sébastopol, 75004 Paris, France (Siren 91B067695, 918 057 695 R.C.S Paris). This Privacy Policy (“Privacy Policy”) explains how Animaj (“we”, “us”, “our”) collects, uses, shares, and protects information from users (“you”, “your”) visiting our website and interacting with our services. This includes but is not limited to, signing up for our newsletter, participating in the Pocoyo Club, submitting questions in our FAQ section, and any other services associated with pocoyo.com.
This Privacy Policy applies to all information collected through your interaction with pocoyo.com and any related services, regardless of how you access or use them. By continuing to use our website and its associated services, you are consenting to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use pocoyo.com. Your continued use of pocoyo.com after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
We are committed to ensuring that your privacy is protected and we shall endeavor to use any information that you provide when using this website in accordance with this privacy policy.
- Information We Collect
We collect information from you when you voluntarily provide it to us, as well as automatically through your use of our website.
Provided Information:
- Newsletter / Pocoyo Club: When you sign up, we collect your Name, Email address, and Country of origin to send you the latest news, events, games, and merchandise related to Pocoyo.
- FAQ Section: To submit a question and potentially be featured in our FAQ section, we require your Name, Email address, and Country of origin.
Automatically Collected Information:
Our systems collect Device information, Browser type, IP address, and Usage data for analytical and technical purposes.
- How and Why We Use Your Information
Your personal data will only be collected when the law allow Us to do so, in compliance with the GDPR, and based on the respective following legal grounds:
- Where you have given your consent to do so, or asked us to do so.
- Where we need to do so to perform a contract we have entered with you.
- Where it is necessary for our legitime interest, provided it does not adversely affect your rights.
- Where we have to comply with legal obligations and respond to lawful requests.
We commit not to use the information collected for purposes that are materially different, unrelated, or incompatible with those stated without notifying you in advance.
The information we collect is used to:
- to Manage our website and Services.
- Conduct analytics to understand usage patterns and improve user experiences.
- Monitor and analyze trends, usage, and activities.
- Comply with Legal obligations.
- Children's Privacy
We recognize the importance of protecting the privacy and safety of children using our website and services. In compliance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws, we do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent.
Collection and Use of Children's Information:
If part of our website is directed to children under 13, we may collect information such as name, email address, and age for the purpose of providing our services, with the explicit consent of the child’s parent or guardian. This information is used solely for the purpose for which it was collected, such as participation in interactive features, games, or for educational purposes.
Parental Consent and Control:
Before we collect, use, or disclose any personal information from a child, we will take all necessary steps to obtain verifiable parental consent. Parents or guardians have the right to review the information collected from their child, request the deletion of such information, and refuse to allow any further collection or use of their child's information. To exercise these rights, parents or guardians can contact us using the contact information provided at the end of this Privacy Policy.
Protection of Children's Information:
We implement special precautions to protect the privacy and safety of children using our website and services, including limiting the amount of personal information we collect from children and employing robust security measures to safeguard such information.
Educational Content and Interactive Services:
We are committed to providing a safe, educational, and entertaining online environment for children. Any interactive services or content aimed at children are designed to be age-appropriate and engaging, without compromising their privacy and safety.
Compliance and Cooperation with Regulatory Authorities:
We regularly review our compliance with this policy and COPPA regulations. If we receive a formal written complaint from a parent or guardian, we will attempt to resolve the issue directly with them. We also cooperate with regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
- Duration of Data Collection and Retention
We retain your personal information for 10 years from the date of collection or as long as necessary to provide you with the requested services. After fulfilling the collection purpose, we securely delete or anonymize your information, unless legally required to retain it longer.
- Information Sharing
We may share your information in limited circumstances with:
- Third-party service providers assisting in delivering our Services.
- Legal compliance and responding to legal processes or government requests.
- Business transfers in case of mergers, acquisitions, or reorganization.
- Data Security
We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, please be aware that no security measure is infallible.
- Analytics and Third Parties
We utilize analytics services, such as Google Analytics, to better understand user interactions. These services collect anonymous data solely for analytical purposes.
- Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at hello@animaj.com.